Terms & Conditions

This website

This site is operated by Ndurumo Safaris Ltd, of Wabera Street, Ellis House, 7th Floor, Nairobi, Kenya. By using it, you accept these terms.

Enquiries are not bookings

Nothing on this website constitutes an offer capable of acceptance, and no payment is taken here. Submitting the enquiry form starts a conversation; it does not reserve anything, confirm anything or create a contract.

A booking exists only once we have issued a written confirmation and you have accepted it in writing, at which point the booking terms supplied with that confirmation apply.

Prices

Prices shown on this site are indicative starting rates per person sharing, in US dollars, and are not a quotation. They move with travel dates, party size, occupancy, park fees at the time of travel, vehicle arrangements and accommodation availability.

Where a package shows On Request, no rate is currently loaded for that combination and we will quote it against your dates. Where a rate is flagged as under review, we will reconfirm it before selling.

Itineraries and accommodation

Published itineraries describe the standard shape of each route. Actual timings depend on road, weather and park conditions on the day, and your guide may reorder a day where conditions require it.

Named accommodation is our contracting shortlist, not a confirmed reservation. Where a named property is unavailable we substitute one of similar market positioning and tell you which before you book.

Wildlife

We make no guarantee about which animals you will see, or about migration timing or river crossings, which follow rainfall rather than a calendar. Nothing on this site should be read as a promise of a particular sighting.

Accuracy

We take care to keep this site accurate, but park fees, entry requirements, property standards and road conditions change. Entry, visa and health requirements should always be checked against your own government's current advice and the destination country's official guidance.

Insurance

Comprehensive travel and medical insurance, including repatriation cover, is a condition of travel on every trip we operate. High-altitude cover is additionally required for Kilimanjaro treks.

Content and images

Text, layout and design on this site belong to us or are used under licence. Photography is illustrative of the destinations and activities described and does not depict a specific departure or a named property unless the caption says so.

Liability

This website is provided as is. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud. Liability in connection with a booked trip is governed by the booking terms issued with your confirmation.

Law

These website terms are governed by the law of Kenya, and the courts of Kenya have jurisdiction over any dispute arising from them.

Contact

Questions about these terms: info@ndurumosafaris.com or +254 141 157 973.